IT Solutions Division
Laundry CRM
The ultimate cloud-based operational management CRM platform designed specifically for commercial and industrial laundry facilities. Track textile lifecycles, optimize route logistics, and integrate commercial billing.
Service Overview
Commercial laundry and textile rental operations face unique supply chain challenges: tracking high volumes of assets, managing multi-stage chemical wash protocols, and organizing complex delivery routes. MACH SG Laundry CRM provides a unified management suite. Integrating RFID/Barcode hardware, automated routing APIs, and multi-tenant commercial contracts, it manages your laundry operations with absolute visibility.
Key Capabilities & Features
Interactive Order Lifecycle Management (from pickup to wash, dry, iron, pack, and delivery)
Automated Route Optimization (intelligent driver routing, live GPS tracking, and pickup requests)
Garment Tracking (barcode & RFID integration to eliminate lost garments and track wash cycles)
Flexible Billing & POS (support for retail walk-ins, commercial contracts, and recurring subscriptions)
Customer Portal & Mobile App (allow customers to schedule pickups, track orders, and pay online)
Technology Integration Stack
React / Next.jsNode.jsPostgreSQLRFID SDKsGoogle Maps APIStripe Integration
Solutions Enquiry
Request a Custom Quote
Inquire about our Laundry CRM solution. Our technology consultants will customize a proposal for your business.
Proven Outcomes
Real-World B2B Integration
Deployed MACH SG Laundry CRM for a 15-branch dry-cleaning network, reducing order processing time by 40% and cutting garment loss rates to zero.
Solution Architecture
Frequently Answered Technical Queries
Can the Laundry CRM integrate with existing washers?
Yes, our CRM integrates directly with industrial washer PLCs and SCADA networks via custom API bridges to log chemical usage, cycle counts, and machine telemetry.
How does RFID tracking prevent inventory loss?
Every garment and linen asset is tagged with a high-durability UHF RFID chip. RFID scanner gates at intake, wash, packaging, and dispatch check inventory automatically, reducing loss rates to 0%.
Does the CRM support driver dispatch and logistics?
Yes, the system features a dedicated logistics dispatch portal with automated vehicle route optimization, real-time GPS tracking, and delivery notifications.
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